Privacy Policy

Privacy Policy for NorthernPWR

Effective Date: 9/8/2025
Last Updated: 9/8/2025

At NorthernPWR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data—including communications such as SMS messages.

1. Information We Collect

We may collect the following information:

  • Personal Information: Your name, email address, phone number, and any details you voluntarily provide when signing up or using our services.

  • Usage Data: Information about how you interact with our website or services, such as IP address, browser type, pages visited, and date/time of visits.

2. How We Use Your Information

We use the information we collect to:

  • Deliver, maintain, and improve our services.

  • Communicate with you regarding updates, alerts, and promotions (with your consent).

  • Analyze trends and usage patterns to enhance user experience.

  • Detect, prevent, and address technical or security issues.

3. SMS Consent and Opt-Out

If you provide your phone number and consent to SMS communications, you may receive alerts, service updates, and promotional messages from NorthernPWR.

  • Opt-In: By providing your phone number and agreeing to receive SMS messages, you consent to communications from NorthernPWR.

  • Opt-Out: You can stop receiving SMS messages at any time by replying STOP to any message. We will promptly remove your number from our SMS list.

Please note: Opting out of SMS messages may limit your ability to receive certain service-related updates.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist us in delivering our services or analyzing service usage.

  • Selected Third-Party Partners (with your express consent only): If you separately and expressly opt in, Northern PWR may share your name, contact information, and service-related information with selected third-party partners offering complementary home, energy, financing, maintenance, or related services. This information may be shared so those partners can contact you with promotional offers, product information, and information about those related services. Your decision to opt in is entirely voluntary and is not required to obtain solar panel services from Northern PWR. You may withdraw your consent at any time by contacting Northern PWR’s Privacy Officer at support@northern-pwr.com or 4638 91 Ave NW Edmonton, AB T6B 2L1, Canada. Upon receiving your request, Northern PWR will stop future sharing for this purpose and notify authorized third-party partners that your consent has been withdrawn.

  • Legal Requirements: When required by law or to respond to valid legal requests.

5. Data Security

We implement reasonable security measures to safeguard your personal information. However, no system or method of transmission over the internet can be guaranteed as completely secure.

6. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data, subject to applicable legal requirements.

To exercise these rights, please contact us using the information below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and revise the effective date. We encourage you to review this page periodically for changes..